Specialist, IT Product

Brief Summary: Join a dynamic team as a Specialist in Product IT, where you will leverage your knowledge of healthcare IT to support customer needs and enhance product functionality.

• Acquire comprehensive knowledge of IT products, software functionalities, and healthcare workflows.
• Engage in product training programs and self-development initiatives.
• Collaborate with senior team members to address customer requirements.
• Develop an understanding of laboratory workflows, middleware, and healthcare software integration.
• Stay informed on product enhancements and software updates.
• Assist with software installations, configurations, testing, and implementations.
• Provide first-line support for customer queries related to healthcare software.
• Conduct basic troubleshooting under the guidance of experienced colleagues.
• Participate in preventive maintenance and system ...