Location
North Richland Hills
Job Type
Full-time
Posted
July 01, 2026
Job Description
Specialist, Customer Solutions
Requisition Id: 388226
Business Unit: LTL
Location:
North Richland Hills, TX, US, 76180
**What you’ll need to succeed as a Customer Solutions Specialist at XPO**
Minimum qualifications:
+ 1 year of relevant work experience
Preferred qualifications:
+ Experience working in cargo claims
+ 1 year of experience working in transportation operations or a logistics environment
+ 2 years of experience investigating customer complaints/issues and resolving problems to the customer's satisfaction
+ Experience working as a member of an integrated team
+ Customer service knowledge with the ability to advocate for the customer
+ Knowledge and understanding of the basic requirements for freight movement
+ Able to effectively cross-train other employees
**About the Customer Solutions Specialist job**
Pay, benefits and more:
+ Full health insurance bene...
Requisition Id: 388226
Business Unit: LTL
Location:
North Richland Hills, TX, US, 76180
**What you’ll need to succeed as a Customer Solutions Specialist at XPO**
Minimum qualifications:
+ 1 year of relevant work experience
Preferred qualifications:
+ Experience working in cargo claims
+ 1 year of experience working in transportation operations or a logistics environment
+ 2 years of experience investigating customer complaints/issues and resolving problems to the customer's satisfaction
+ Experience working as a member of an integrated team
+ Customer service knowledge with the ability to advocate for the customer
+ Knowledge and understanding of the basic requirements for freight movement
+ Able to effectively cross-train other employees
**About the Customer Solutions Specialist job**
Pay, benefits and more:
+ Full health insurance bene...