Specialist - asset allocator

Specialist – Asset Allocator Operations Cape Town

The role involves supporting the end-to-end delivery to clients in the Asset Allocator Operations team. The individual will be required to assist the team with daily deliverables as well as any ad-hoc queries and projects, mainly focused on Asset Allocator (Replication) Fund administration and Accounting.

Job specification Monitoring and assisting with service delivery by the team in terms of SLA and managing clients’ expectations Owning and running queries and ad-hoc deliverables issues arising from operations Full daily support for the team and the Manager Coordination of team deliverables relating to projects and new client take-on Providing mentorship and motivation to staff and ensuring that appropriate knowledge sharing and skills training are given Responsibility for resolving issues that have been escalated by the team or clients Ensure oversight responsibilities and team allocations are managed effectively Record stati...