Spare Part Coordinator

This Spare Parts Coordinator is responsible for managing customer spare parts enquiries, sourcing products, preparing quotations, and coordinating order fulfilment activities. The role serves as the key point of contact between customers, suppliers, Purchasing, Warehouse, and Sales teams to ensure timely and cost-effective supply of spare parts.

The Spare Parts Coordinator is responsible for identifying customer requirements, obtaining competitive pricing and lead times from suppliers, and ensuring accurate order processing to achieve high levels of customer satisfaction and support business growth.

• Respond promptly to customer enquiries regarding spare parts via email, telephone, and other communication channels.
• Review customer requirements, technical specifications, equipment details, and part numbers to identify the correct spare parts.
• Prepare and submit accurate quotations, inc...