Spanish-Speaking Customer Experts for a Car Company - Work In Greece (Madrid)

Mercier Consultancy MD is seeking talented Spanish‑Speaking Customer Experts to join our team supporting a reputable car company in Greece. In this role, you will provide exceptional customer service to Spanish‑speaking clients, assisting them with inquiries related to automotive products, services, and after‑sales support.

Key Responsibilities

• Provide professional and courteous customer support to Spanish‑speaking customers via phone, email, and chat regarding car products, services, and maintenance.
• Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and effectively.
• Maintain accurate records of customer interactions and case resolutions within the CRM system.
• Collaborate with sales, service, and technical teams to ensure high customer satisfaction.
• Stay informed about the latest car models, features, and company policies to provide precise assistance.
• Pro...