Spanish Ocean CX Specialist

APM Terminals in Manila is seeking an Ocean Customer Experience Specialist fluent in Spanish. The role involves ensuring excellent customer experience for shipped goods, managing cases, and maintaining close communication with partners. Candidates should have a 4-year degree, strong stakeholder management skills, and at least two years of experience in customer service within the shipping industry.

The position requires fluency in both Spanish and English, alongside strong organizational skills and attention to detail.