Spanish Account Team Lead - Taguig

About the Job Spanish Account Team Lead - Taguig

TASQ is hiring a team leader for our Spanish account.

Benefits

• Health Maintenance Organization (HMO) coverage for the employee and 2 dependents from day one.
• Quarterly performance bonuses.
• 24 leave days per year.

Key Qualifications

• Willingness to work in shifting schedules.
• Must be available for on-site work in BGC, Taguig.
• Ability to start immediately.

Requirements

• A minimum of 4 years of customer service experience in the BPO/BPM industry.
• Bachelor's degree in any field.
• At least B2 Level Spanish proficiency according to CEFR or Berlitz standards.
• Previous experience as a team lead for Spanish‑speaking agents handling voice interactions (inbound or outbound calls).
• Over 2 years in leadership roles.

Job Responsibilities

• Mana...