Spain CS Ops & Quality Enablement Manager

Doctoralia Spain is looking for a Clinics CS Business Enablement Manager in Barcelona. This role focuses on enhancing execution and operational efficiency in the Clinic CS team. Responsibilities include managing quality assurance workflows, implementing global processes, and providing data-driven performance visibility. Candidates should have 3–5+ years in Customer Success or related areas, with strong analytical and project management skills. Fluency in Spanish and English is required, as well as a deep understanding of customer lifecycle KPIs.
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