Soporte It (Mendoza)

Sharp Brains · ciudad de mendoza, mendoza, Argentina

Location
ciudad de mendoza
Job Type
Full-time
Posted
June 20, 2026

Job Description

Responsibilities



  • 2-4 years of experience in Onsite support

  • Knowledge and experience on windows 7 OS

  • Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.

  • Manage IMAC and desk side support services.

  • Manage hard and soft break fix services for laptops and desktops.

  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.

  • Experience with Service management tool - ex - Service now

  • Should have good expertise on EUC tools, remote support tools, MS office and outlook.

  • Preferable to have a good understanding of Lync, VPN, and mobile device support.

  • Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potenti...

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