Solutions Analyst - Customer-Focused Tech & Docs

Empresa reconocida is looking for a customer-focused Solutions Analyst in Chile to support customers with our mortgage document preparation platform. This role acts as the primary contact for customer service, managing inquiries through a helpdesk system.

The ideal candidate will have 3+ years of experience in customer support or solutions analysis, strong analytical skills, and the ability to communicate technical concepts to non-technical audiences. The position requires basic programming experience and will involve collaborating with product teams.