Software Support Engineer

Ascendion · Singapore, Singapore, Singapore

Location
Singapore
Job Type
Full-time
Posted
June 04, 2026

Job Description

Role:

  • We are hiring a software support engineer for a post-deployment software support role.
  • This is a hands-on technical role involving production troubleshooting, code-level debugging, bug fixing, application configuration, integration support, and stakeholder updates.
  • This is suitable for candidates from application support, production support, L2/L3 support, software maintenance, or software engineering backgrounds who are comfortable supporting live systems after deployment.


Responsibilities:

  • Investigate and resolve post-deployment application issues, including configuration, performance, integration, and software defects.
  • Perform code-level debugging and support bug fixes with the development team.
  • Review logs, alerts, and monitoring data to support incident investigation and performance troubleshooting.
  • Support integration issues involving APIs, messag...

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