Software Services Manager (DCIM)

About the Role

We are seeking an experienced Regional Manager to lead the operational execution of our EcoStruxure IT Deployment Services business across the region. The Regional Manager owns regional operational performance, resource planning, revenue growth, delivery excellence, and customer success while leading a team of technical consultants and solution experts. Success in this role requires strong leadership, financial accountability, customer engagement, and the ability to develop a high‑performing team capable of delivering exceptional outcomes for customers.

Responsibilities

• Own regional services delivery performance, margins, profitability and operational execution.
• Drive resource planning, utilization, forecasting, and workforce capacity management.
• Ensure projects are delivered on time, within scope, and according to quality standards.
• Manage operational KPIs such as backlog health, delivery performance, and cu...