Software Implementation Engineer (AI & Agentic Workflows)

Location: Ballito

A leading, fast-growing company at the forefront of Artificial Intelligence and Enterprise Architecture is seeking a Software Implementation Engineer to help architect, deploy, and optimise AI-driven agentic workflows that function as a digital workforce for enterprise clients.

This is not a traditional support role. It is a high-impact engineering and client-facing opportunity for someone who wants to build real-world AI systems that don’t just respond — they execute, automate, and deliver measurable ROI.

Key Responsibilities

Agentic Workflow Design

• Design and implement autonomous AI agent workflows that manage end-to-end business processes.
• Develop intelligent automation solutions for customer engagement, lead qualification, follow-ups, and complex enquiry resolution.
• Create scalable logic structures that enable AI agents to operate efficiently and reliably.

Enterpri...