Job Description
Octave is seeking a Software Consultant to join our team. Octave offers a professional and flexible work environment, excellent benefits, and opportunities for career advancement.
Job Location (Short): Madrid, Spain. Workplace Type: Hybrid. Req Id: 3171.
The ideal candidate will work as part of a global team to provide technical support through direct interactions with customers, internal service consultants, our cloud solutions, as well as customer on‑premise installations of Asset Information Management (AIM) products. The role demands strong technical knowledge, troubleshooting skills, and a collaborative team‑oriented mindset. In this role you will regularly interact with solution development, ownership teams and customers to investigate and resolve problems, discuss and document design issues.
Responsibilities
- Perform troubleshooting tasks such as root cause analysis and mitigation of issues reported by users or customers.
- Pr...