Location
Berlin
Job Type
Full time
Posted
June 03, 2026
Job Description
Job Description
As a Software Backend Engineer II at Zendesk AI Agents you'll play a key role in shaping and building our backend, collaborating closely with our Product Manager, Backend developers, Frontend developers, and the broader tech team to deliver groundbreaking features focused on speed and reliability. You will have full responsibility to build, test, and iterate rapidly to bring high-quality AI products to our massive user base at an unparalleled scale.
Join us in revolutionizing the chatbot/agent landscape and be part of a team that's shaping the future of AI interactions.
Key Responsibilities:
Own features from design, implementation, review, testing, rollout, monitoring.
Produce a short design doc for medium+ changes (problem, constr...