Soft Services Manager

JLL · batangas city, batangas, Philippines

Location
batangas city
Job Type
Full-time
Posted
June 26, 2026

Job Description

Job Description: Soft Services Manager

Department: Facilities Management

Reports To: Facilities Director / General Manager

Employment Type: Full-Time

Position Summary

The Soft Services Manager is responsible for leading and coordinating all soft services operations within assigned facilities. This role oversees vendor partners across multiple service lines including housekeeping, janitorial, landscaping, pest control, waste management, catering, reception, and other non-technical facility services. The Soft Services Manager ensures service excellence, operational efficiency, compliance, and client satisfaction through strategic vendor management and team leadership.

Key Responsibilities

Vendor Management and Coordination

  • Manage relationships with all soft services vendor partners and service providers
  • Serve as primary point of contact for vendor communication, escalatio...

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