Social Media Operations Team Lead – BPO Performance

A leading BPO company in Kuala Lumpur is looking for a team supervisor to manage a group of agents. The ideal candidate should have at least 2 years of supervisory experience in a similar environment, excellent communication abilities, and be able to work on a 24/7 rotational shift. Responsibilities include overseeing agent performance, ensuring adherence to policies, and providing coaching to team members.
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