Social Media Blended Process Gurgaon: Upto

KVC Consultants Ltd · Gurugram, Haryana, India

Location

Gurugram

Job Type

Full-time

Posted

June 20, 2026

Job Description

 
  Job Description 
 :
 Monitor, connect, converse, engage, and resolve customer queries/complaints received on social channels.
 To understand and adhere to social media etiquette and response times.
 To monitor and report on feedback and online reviews.
 Manage and coordinate escalated issues with appropriate stakeholders 

  Eligibility: 

  2+ years customer service experience, with at least 2 years handling Social Media customer service/ORM 

  Educational Qualification: 
  Any Graduate 
  Excellent verbal and written communication skills 
  Should have experience with social media. 

  Compensation : upto 7LPA

  Shift: 24*7

  Work Days: 5 days working with 2 days rotational offs

  Job location: Gurgaon 

  To get your telephonic interview...
        

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