SLA Performance Analyst – Telco (B2B AU), Onsite

MicroSourcing is seeking a Service Level Analyst (B2B AU Telco) to be based in BGC, Taguig. This role focuses on managing Service Level Agreements and producing performance reports to ensure compliance. Candidates should have at least 3 years of experience in service level management or ITIL service management.

Advanced skills in data analysis and tools like Excel or Power BI are required. Benefits include competitive rewards, healthcare from day one, and opportunities for career growth.