Site Reliability Engineer

Are you a Site Reliability Engineer and are you seeking a new interesting challenge?

Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for!

WHAT WILL YOU DO?

We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:

• Adhere to agreed SLAs
• Troubleshoot and resolve issues across customer applications
• Diagnose and resolve technical issues in production environments
• Ensure issues are resolved or escalated in a timely manner
• Manage communication with customers to maintain strong relationships
• Use tools, training and experience to ensure high customer satisfaction
• Document issue resolution and application knowledge