Site Reliability Engineer Id53670 (Bucaramanga) (Santander)

About the Role

We are looking for a SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform. You'll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS. Hands‑on, execution‑focused, with real ownership across CI/CD pipelines, GitOps workflows, and on‑call rotations.

What You Will Do

• Monitor and support production and staging environments to ensure availability, performance, and stability.
• Respond to incidents, perform triage and root‑cause analysis, and contribute to remediation efforts.
• Participate in on‑call rotations with defined SLAs.
• Handle operational requests from internal teams.
• Maintain and improve monitoring, alerting, dashboards, logs, and metrics.
• Support CI/CD pipelines, production releases, and GitOps workflows.
• Contribute to automation initiatives to reduce operational overhead.