Shift Manager

The Sofa Delivery Company · gateshead, england, United-Kingdom

Location
gateshead
Job Type
Full-time
Posted
July 01, 2026

Job Description

Overview

You will support Warehouse and Driving teams, ensure compliance and high service standards, and help recruit, onboard, and train new colleagues to set them up for success and deliver great customer experiences.

Responsibilities

  • Overseeing daily operations of the Customer Delivery Centre (CDC).
  • Ensuring every delivery is completed safely, efficiently, and to a high standard.
  • Supporting the Customer Delivery Manager in building strong customer relationships.
  • Leading, coaching, and developing your team to deliver their best work.
  • Managing compliance for vehicles, trailers, and driver regulations.
  • Maintaining high standards of health, safety, and housekeeping.
  • Assisting with recruitment and onboarding of new team members.

Qualifications

  • You're passionate about customer service and operational excellence.
  • You take pride in leading a team and driving great p...

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