Location
singapore
Job Type
Full-time
Posted
July 18, 2026
Job Description
Responsibilities
- Diagnose and resolve client platform issues to restore functionality and minimize downtime.
- Support Windows OS, office software, and desktop hardware by applying technical expertise to maintain optimal user experience.
- Respond promptly to IT incidents by investigating root causes and delivering temporary or permanent solutions to meet service level agreements.
- Coordinate with external support vendors to manage maintenance, support, and issue resolution effectively.
- Monitor system performance and document configurations to ensure accurate records and compliance with operational standards.
- Participate in client platform implementation and upgrade projects by providing technical support and ensuring smooth transitions.
- Execute assigned ad-hoc IT duties to support business operations and technology needs.
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