Location
bengaluru
Job Type
Full-time
Posted
May 28, 2026
Job Description
Job Description Senior Software Engineer (Salesforce Service Cloud)
Job Summary
The Senior Software Engineer designs, develops, tests, deploys, monitors, and supports Salesforce Service Cloud solutions. This role ensures high-quality, secure, scalable, and reliable applications aligned with enterprise standards.
The engineer is responsible for end-to-end delivery of Service Cloud implementations including case management, service automation, integrations, and agent productivity enhancements. The role contributes to strengthening the squad's technical foundation and uplifting engineering practices while enabling modern, efficient, and customer-centric service experiences.
Key Responsibilities
Service Cloud Development & Delivery
- Design and develop solutions using Apex, Lightning Web Components (LWC), Flows, and Service Cloud features
- Configure and customize Servi...