Services Representative Manager (UPS & Cooling)

Join our dynamic Field Service Engineering team as a Team Leader and drive excellence in customer service delivery! We're looking for a passionate technical leader to supervise and empower our field service professionals while ensuring exceptional customer satisfaction.
What will you do:
* Lead and mentor a team of field service professionals, setting operational objectives and fostering their technical growth and development
* Oversee complex technical installations, commissioning, and testing of equipment while providing expert guidance to customers
* Manage customer relationships and ensure highest levels of satisfaction through proactive service delivery and problem resolution
* Drive continuous improvement in field service operations and implement best practices for technical service delivery
* Evaluate and recommend product upgrades and solutions that align with customer needs
What will make y...