Services Operations Program Manager

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.Service Operations Program ManagerThis role sits at the center of how Ciena delivers reliable, high‑performance networking solutions to customers worldwide. It focuses on strengthening service operations processes that directly impact product quality, cost, and lifecycle efficiency. The position partners closely with engineering, service teams, and global partners to enable scalable, data‑driven service execution across advanced optical and routing platforms.How you will make an impact:Lead cross‑functional project management efforts with Service Operations teams, global service partners, and engineering organi...