ServiceNow Operations Manager

Hexaware Technologies · McLean, Virginia, United States

Location

McLean

Job Type

Full-time

Posted

July 02, 2026

Job Description

 
  Description 
 Responsibilities: Collaborating with stakeholders to assess project requirements, review strategies, drive decision, implementation and governance
 Managing several key/strategic projects at any given point in time preferably for ITSM, ITOM etc.
 Stakeholder Management (internal/client) up to the Director/VP career stage while ensuring high levels of client satisfaction
 Handling commercial acumen ., Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI at Program Level with alignment and understanding of contracts
 Maintaining strong business communication, presentation and conflict management
 Maintaining and delivering quality metrics, burn down charts, progress and status reporting at Portfolio Level
 Managing relationships & status reporting within the organization, with clients & applicable third parties
 Managing internal and external dependencies for th...
        

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