Servicedesk Engineer 12hrs rotational shift

🌟 We're Hiring: Servicedesk Engineer! 🌟

We are looking for a dedicated and skilled Servicedesk Engineer to join our team in Singapore. The ideal candidate will have a solid foundation in IT support, problem-solving skills, and the ability to work effectively in a fast-paced environment.

📍 Location: Singapore, Singapore

⏰ Work Mode: Work from Office

💼 Role: Servicedesk Engineer (12hrs rotational shift)

What You'll Do:


🎯 Provide first-line technical support to users via phone, email, or in-person.


🔧 Troubleshoot hardware and software issues efficiently.


📞 Manage service requests and incidents using ticketing systems.


💡 Collaborate with other IT teams to resolve complex problems.


📊 Maintain documentation of processes and solutions.


🤝 Ensure high levels of customer satis...