Job Description
Your tasks will be:
IT support by telephone and e-mailProblem analysis and resolutionRemote user supportIncident processing and solution as well as documentation in the ticket systemInstallation and training of the software at the customer’s sitePreparation of task-specific technical documentation You have the following skills and qualifications:
Desirable: Vocational training in the IT sectorOptimally first experiences in the User Help DeskSound knowledge of Windows operating systems, Linux, Microsoft Office, ExchangeBasic knowledge of network technologyExperience in configuring network drives and printersa structured way of workinga quick graspvery good communication and team skillsunrestricted willingness to travelwillingness to learn We will offer ...