Service Support - Commercial Service

GEA · Indonesia, Jakarta, Indonesia

Location
Indonesia
Job Type
Full time
Posted
July 03, 2026

Job Description

Responsibilities / Tasks

Key Responsibilities

  • Coordinate and schedule site visits, maintenance, and repair activities
  • Arrange travel and accommodation for service engineers
  • Track job progress and follow up on delays with internal teams
  • Maintain accurate service records, job logs, and reports
  • Update and monitor Field Service Management (FSM) systems
  • Act as the first point of contact for customer inquiries (non-technical)
  • Log service requests and provide status updates to customers
  • Track and report on service performance metrics (KPIs)
  • Support general administration, documentation, and compliance tasks
  • Technical Requirements

  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Experience with data entry, reporting, and tracking tools
  • Familiarity with service coordination systems / FSM tools is a plus
  • Ability to ma...
  • Ready to Apply?

    Submit your application for Service Support - Commercial Service at GEA

    Apply Now