Service Supervisor Role Available in Ottawa

Toromont Cat invites you to apply for the role of Service Supervisor in Ottawa, focusing on leadership and operational excellence. Be the main contact for service inquiries, ensuring customer satisfaction and productivity.
This full-time, permanent position requires you to lead a team of technicians while also liaising with corporate initiatives. You're responsible for maintaining safety standards, promoting continuous improvement, and delivering exceptional customer experiences. The role provides training and development options to help you grow in your career.
Key Responsibilities:
• Ensure compliance with health and safety policies
• Schedule work orders for optimal shop productivity
• Follow up on customer repairs efficiently
• Coach team members to exceed expectations
• Create quotes and manage work-in-progress
Requirements:
• Post-secondary education is required
• Minimum 3 years in a supervisory role
• Excellent leadership and communication skill...