Service Reliability Engineer

ThoughtWorks · Singapore, Singapore, Singapore

Location

Singapore

Job Type

Employee

Posted

June 17, 2026

Job Description

Job responsibilities
You will provide operational support for large-scale distributed environments and debug production issues across services and stack levels.

You will quickly diagnose and resolve issues to minimize downtime and impact to users.

You will do troubleshooting and investigation across databases, web services and applications.

You will handle production incidents, managing incident communication with clients and help in drafting RCA documents.

You will respond and communicate over incidents (incident management).

You will monitor and ensure that technical/business expectations of deliverables are consistently met on projects.

You will share ideas with appropriate team members, stakeholders and leaders to facilitate further discussion and exploration.

You will ensure the development and maintenance of positive relationships with internal peers and other colleagues, ...

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