Service - Refrigeration Supervisor

About the job Service Refrigeration Supervisor

Responsibilities and duties:

• Work directly with the dispatcher in organizing the daily service calls and installations and ensuring a solid working team.
• Need to have an understanding the how the service & maintenance process works
• Assess and estimate costs for Service work jobs.
• Review work sheets for service work performed before being sent to customers to ensure accuracy and quality work.
• The Service Supervisor will keep all the contracts for the customers up to date and also track and follow up on sales leads
• Perform other related tasks as assigned by the immediate Supervisor/Manager.
• Organize & assign daily tasks to team of Technicians & Engineers.
• Offer technical assistance to clients and subordinates.
• Prepare & submit technical reports for clients and internal departments

Accountabilities: