Service Provider Operations Lead — Logistics & Performance

JD.COM in Madrid is seeking a Service Provider Operations Coordinator to oversee third-party service providers across its logistics and supply chain operations in Spain, ensuring efficient, cost-effective, and high-quality service delivery.

You will develop strategies for provider selection, onboarding and performance management, negotiate contracts and SLAs, monitor KPIs, collaborate with internal teams, drive cost optimization, and report to senior management while ensuring regulatory