Service Operations Specialist (temporal 3 meses)

Company description

IKEA's vision is to create a better everyday life for the majority of people. We do this by offering a wide range of well-designed, functional home products at such low prices that as many people as possible have access to them.

We are determined to bring a little bit of Sweden to Mexico.

Job description

Purpose of the job:

• Secure that service execution is done at the right time, with right quality and to the lowest possible cost.
• Monitor the daily operations of the vendors.
• Perform manual tracking numbers on the vendor system to be able to process the services until the vendor is fully integrated into our system.
• Support the stores and other business units to meet the client requirements related to the IKEA services offer.

Responsibilities of the job:

• Run daily reports for internal or external use.
• Answer client requests with...