Service Manager- Heavy Equipment

Federal Signal · london, ontario, Canada

Location

london

Job Type

Full-time

Posted

June 27, 2026

Job Description

Service Manager – Heavy Equipment   
London, ON 
About the Role  
We are seeking a hands-on, organized, and engaged Service Manager to lead our London operations. In this role, you will oversee service delivery, drive operational performance, and build strong customer relationships to support continued growth in the region.  
What You’ll Do  
Lead day-to-day service operations, including scheduling, quality, safety, productivity, and customer satisfaction 
Coach and support Service Technicians and Coordinators 
Monitor performance through KPIs and drive continuous improvement initiatives 
Review quotes, work orders, invoicing, and WIP for accuracy 
Collaborate with Sales, Parts, and Rentals teams to optimize customer experience 
Resolve customer issues and maintain strong client relationships 
Conduct customer visits to support retention and bus...
        

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