Location
winnipeg
Job Type
Full-time
Posted
June 19, 2026
Job Description
Drive exceptional customer support standards as a Service Manager for SaskTel. Lead technical support delivery and enhance service quality across Legacy Voice, IP, and Wireless services.
In this customer service management role, you will oversee operations at the Customer Support Centre. Your mission is to ensure that both internal and external customers receive top-notch service while mentoring your team. You will manage resource allocation to guarantee efficiency in service delivery, helping to achieve performance targets while maintaining high-quality standards.
Key Responsibilities:
• Maintain exceptional customer service standards across all solutions
• Provide expertise in Legacy Voice, IP, and Wireless services
• Train and support staff to enhance customer interactions
• Lead efforts to meet service performance targets
• Optimize staffing and operational efficiency dynamics
Requirements:
• Proven experience in customer service management
• Familiari...
In this customer service management role, you will oversee operations at the Customer Support Centre. Your mission is to ensure that both internal and external customers receive top-notch service while mentoring your team. You will manage resource allocation to guarantee efficiency in service delivery, helping to achieve performance targets while maintaining high-quality standards.
Key Responsibilities:
• Maintain exceptional customer service standards across all solutions
• Provide expertise in Legacy Voice, IP, and Wireless services
• Train and support staff to enhance customer interactions
• Lead efforts to meet service performance targets
• Optimize staffing and operational efficiency dynamics
Requirements:
• Proven experience in customer service management
• Familiari...
Ready to Apply?
Submit your application for Service Manager - Customer Support at SaskTel at Autismservices
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