Service Manager

Carolina CAT · Braselton, Georgia, United States

Location
Braselton
Job Type
Full-time
Posted
July 02, 2026

Job Description

Summary

The Service Manager is responsible for directing and coordinating customer service activities of the branch by performing the following duties personally or through subordinate supervisors. This position has responsibility of all activities in the shop and the field and must have a strong desire to lead and grow technicians.

LiftOne invests in our employees through on-going training and development to enhance skills and performance. Excellence in this challenging and rewarding position could create advancement into other leadership roles in the organization.

Essential Functions

Operational Excellence

  • Participate in and lead the site level lean management system including daily performance huddles, Gemba walks, root cause problem solving, and adherence to leader standard work
  • Monitor safety, quality, delivery, and cost metrics to drive customer satisfaction and site profitability
  • Attend technician team meet...
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