Location
Basford, Stoke-on-Trent, Staffordshire
Job Type
Full-time
Posted
July 13, 2026
Job Description
We are recruiting for a Service Manager in Stoke, Staffordshire, on behalf of a reputable main dealer. This is an excellent opportunity for a skilled motor trade professional to lead a busy aftersales department, ensuring high standards of customer satisfaction, workshop efficiency, and departmental profitability.
Benefits:
OTE £70,000+ with performance-related bonus
Company vehicle or car allowance (where applicable)
Pension scheme
Employee discounts on a range of products and services
Manufacturer training and development programmes
Monday to Friday working pattern
Rotational Saturdays as per dealership rotaDuties of a Service Manager:
Lead and manage the aftersales department, maintaining high levels of customer satisfaction
Oversee daily workshop operations, optimising efficiency and productivity
Develop and mentor Service Advisors, Technicians, and support staff as a Service Manager
Monitor customer feedback, including manufacturer ...
Benefits:
OTE £70,000+ with performance-related bonus
Company vehicle or car allowance (where applicable)
Pension scheme
Employee discounts on a range of products and services
Manufacturer training and development programmes
Monday to Friday working pattern
Rotational Saturdays as per dealership rotaDuties of a Service Manager:
Lead and manage the aftersales department, maintaining high levels of customer satisfaction
Oversee daily workshop operations, optimising efficiency and productivity
Develop and mentor Service Advisors, Technicians, and support staff as a Service Manager
Monitor customer feedback, including manufacturer ...