Location
Ottawa
Job Type
Full-time
Posted
June 27, 2026
Job Description
**Additional Information** Bilingual (FR/EN), Smart Serve Certification & Open Availability (Days, Evenings, Overnights, Weekends) preferred
**Job Number** 26078647
**Job Category** Rooms & Guest Services Operations
**Location** 11 Colonel By Drive, Ottawa, ONT, Canada, K1N 9H4
VIEW ON MAP (https://www.google.com/maps?q=11%20Colonel%20By%20Drive%2C%20Ottawa%2C%20ONT%2C%20Canada%2C%20K1N%209H4)
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $25.61-$25.61 per hour
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., B...
**Job Number** 26078647
**Job Category** Rooms & Guest Services Operations
**Location** 11 Colonel By Drive, Ottawa, ONT, Canada, K1N 9H4
VIEW ON MAP (https://www.google.com/maps?q=11%20Colonel%20By%20Drive%2C%20Ottawa%2C%20ONT%2C%20Canada%2C%20K1N%209H4)
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $25.61-$25.61 per hour
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., B...