Location
dubai
Job Type
Full-time
Posted
July 15, 2026
Job Description
Job Purpose
The service engineer will carry out service and technical activities in the repair hub.
Role And Responsibilities
- Diagnose, repair, and maintain hardware and software components of computer systems, security networks and mobile phones.
- Provide technical support service to customers who have technical difficulties with their devices and software.
- Perform all levels of preventive maintenance services as per vendor procedure.
- Provide 1‑hour TAT for walk‑in repair service.
- Maintain a record of all tools and test equipment used, ensuring their availability and accuracy as recommended by the manufacturer.
- Prepare job orders and service reports.
- Provide quotations for out‑of‑warranty repair.
- Update system on repair activity/claims.
- Comply with company code of conduct and vendor service operating procedure.