Location
abu dhabi
Job Type
Full-time
Posted
July 16, 2026
Job Description
- The Service Engineer is responsible for the installation inspection repair and Preventive maintenance troubleshooting of office Imaging Products at the customer site.
- Provide supervisory and technical support to customers regarding technical problems and ensure the Optimum Customer Satisfaction.
- Attend the Service Calls within committed Response Time.
- Ensure that follow-up work requirements are referred back to the appropriate IT Administrators Machine In-charge & Operators to enable necessary action and recommendations to customers
- Maintain Good Rapport with the IT Administrators Machine In-charge & Operators.
- Write technical reports recording any customer complaints and forwarding to the responsible department.
- Keep the machines up-to-date and provide training to customers when required during Installation of new equipment. Upgrade in time the Firm wares and modification kits as and when advised by Manufacturer.
- O...