Service Desk Specialist — Multilingual IT Support (ITIL)

Auxis is seeking a dedicated Technical Support Specialist located in Barranquilla, Colombia. This role involves managing the Incident and Request Queue, ensuring high customer satisfaction, and providing solutions effectively.

The ideal candidate will possess a high school diploma with 2-4 years of technical support experience, especially in ITIL frameworks, strong communication skills in both English and Spanish, and demonstrate the ability to adapt promptly to challenges. The position comes with attractive health benefits and opportunities for professional development.