Location
Detroit
Job Type
Contractor
Posted
July 02, 2026
Job Description
Service Desk Representative (Healthcare IT)
Make a Real Impact Through Technology + Patient Care
Join our team as a Service Desk Representative and play a critical role in supporting the technology that powers patient care across a global healthcare organization. From clinics and hospitals to remote providers around the world, you’ll be the first line of defense—ensuring clinicians and staff stay connected, productive, and supported every day.
In this role, you will support end users by troubleshooting hardware, software, network, and VPN issues, ensuring clinical and business operations run smoothly. Support is delivered via phone, chat, and email, with occasional onsite assistance as needed.
Key Responsibilities