Service Desk Manager — Helsinki: Growth & Customer Ops

Kuusakoski Oy in Helsinki is launching a new service desk and seeks two eager professionals to lead customer interactions, develop relationships, and improve operations daily. You will meet customers, close deals, and shape the service experience from the ground up.

You will own responsibilities for operations, serve as the main customer contact, and help build scalable service processes, with growth in the Helsinki metal trading and recycling footprint.