Service Desk Knowledge Base Lead (Onsite)

A staffing solutions company in Taguig is seeking a Knowledgebase Manager to oversee the service desk's knowledge base. The ideal candidate has at least 3 years of service desk experience in the BPO industry and 2 years of knowledgebase management experience. Responsibilities include creating, maintaining, and updating knowledgebase articles to support service desk operations. This role requires onsite work at BGC Taguig.
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