Service Desk Analyst Polish Speaker (Budapest, Hungary)

Are you passionate about technology, problem-solving, and helping people? Would you like to grow your IT career while living in one of the most exciting cities in Europe? This role combines technical support, professional development, and an outstanding lifestyle in Budapest.

About the Role
As a Service Desk Analyst, you will support Polish-speaking users who need assistance with IT-related issues. You will be responsible for diagnosing problems, resolving incidents, and ensuring a smooth and positive user experience. You will gain valuable exposure to a variety of systems and tools, making this an ideal role for someone building or advancing a career in IT support.

Key Responsibilities

• Provide first-line IT support to Polish-speaking users via phone, email, and chat.
• Troubleshoot hardware, software, network, and access issues in a structured and efficient manner.
• Record, track, and follow up on incid...