Location
Oshkosh
Job Type
Full-time
Posted
July 19, 2026
Job Description
Service Desk Technician
Location: Onsite
Schedule Options
+ Monday-Friday, 7:00 AM-4:00 PM
+ Monday-Friday, 6:30 AM-3:30 PM
Position Overview
We are seeking a Service Desk Technician to join a growing IT support team. This role provides first-level technical support to end users across a large enterprise environment. The ideal candidate will possess strong customer service skills, a troubleshooting mindset, and a desire to grow within IT.
This opportunity is well suited for IT professionals looking to build hands-on experience, as well as candidates with prior service desk or help desk experience.
Responsibilities
+ Provide first-level technical support via phone, email, and chat.
+ Troubleshoot and resolve hardware, software, and access-related issues.
+ Manage and document incidents and service requests through a ticketing system.
+ Support users with productivity applications, operating system issues, and ...
Location: Onsite
Schedule Options
+ Monday-Friday, 7:00 AM-4:00 PM
+ Monday-Friday, 6:30 AM-3:30 PM
Position Overview
We are seeking a Service Desk Technician to join a growing IT support team. This role provides first-level technical support to end users across a large enterprise environment. The ideal candidate will possess strong customer service skills, a troubleshooting mindset, and a desire to grow within IT.
This opportunity is well suited for IT professionals looking to build hands-on experience, as well as candidates with prior service desk or help desk experience.
Responsibilities
+ Provide first-level technical support via phone, email, and chat.
+ Troubleshoot and resolve hardware, software, and access-related issues.
+ Manage and document incidents and service requests through a ticketing system.
+ Support users with productivity applications, operating system issues, and ...