Location
London
Job Type
Full-time
Posted
June 10, 2026
Job Description
Service Delivery Manager / Permanent
Hybrid - 3 Days onsite in a London Office
Salary - DOE + up to 20% Bonus
We are partnering with a global, industry-leading organisation currently undergoing a significant period of transformation and growth. As part of this journey, we are looking to appoint an experienced Service Delivery Manager to take ownership of service performance across a defined region.
This is a high-profile role where you will work closely with senior stakeholders and cross-functional teams to ensure the consistent delivery of high-quality, customer-focused services.
A key part of this role is the ability to build strong relationships while also confidently challenging stakeholders where needed.
Key responsibilities
Own end-to-end service delivery across the region, ensuring SLAs and KPIs are met
Act as the main point of contact for stakeholders, managing relationships and expectations
Lead service reviews, reporti...
Hybrid - 3 Days onsite in a London Office
Salary - DOE + up to 20% Bonus
We are partnering with a global, industry-leading organisation currently undergoing a significant period of transformation and growth. As part of this journey, we are looking to appoint an experienced Service Delivery Manager to take ownership of service performance across a defined region.
This is a high-profile role where you will work closely with senior stakeholders and cross-functional teams to ensure the consistent delivery of high-quality, customer-focused services.
A key part of this role is the ability to build strong relationships while also confidently challenging stakeholders where needed.
Key responsibilities
Own end-to-end service delivery across the region, ensuring SLAs and KPIs are met
Act as the main point of contact for stakeholders, managing relationships and expectations
Lead service reviews, reporti...
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