Job Description
Do you want to work in a company that develops systems to help keep people and society safe?
Are you motivated by talking to customers and solving their challenges?
We are rapidly growing our global business and we are looking for new colleagues for our Service Delivery Team.
Your role
In the role as Service Delivery Manager, you will act as project manager on service level agreements - handling and delivering services, maintenance and support, seamless to Saab Danmark customers.
Tasks
Manage, sustain and extend service- and maintenance contracts according to contractual requirements and processes
Create, negotiate and review service contracts
Act as the primary point of contact for customer communication and issue resolution
Monitor the end-to-end service delivery process, ensuring timely and efficient delivery of solutions
Support Sales in the tende...